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Intelligent business operations

Transform your business operations to deliver the Connected Enterprise

The Connected Enterprise seamlessly orchestrates an intelligent, connected ecosystem of people, processes, data, and technology – with AI, analytics, and GenAI at its heart – to drive sustainable business outcomes, enhanced value, and continuous innovation across your organization.

By leveraging the power of data, strategic consultation, operational efficiency, and technological advancements, the Connected Enterprise helps to drive frictionless business operations that enables you to thrive in today’s rapidly changing business environment.

The Connected Enterprise

HFS Research shares its perspective on our vision to deliver the new era of connected business operations

Innovation Nation

Helping to reimagine your business operations for the digital agenda.

Success stories

Discover our digital global enterprise model

Our digital business transformation platform encompasses the tools and techniques for reshaping and streamlining your business processes.

Discover Digital Twin

Establish the foundations of frictionless transformation and continuous innovation with our digital twin solutions.

Discover our ESOAR methodology

A unique and straightforward transformation methodology.

Discover our partners

Our ecosystem of technology partners adds enhanced value to our clients.

Analyst and advisor recognition

Recognition for our work from leading market analysts and advisors.

Industry awards

Industry awards from the last three years for our work in Intelligent Business Operations.

Meet our experts

Pierre-Louis Seguin

Pierre-Louis Seguin

Expert in Digital Transformation, Insurance, Intelligent Automation
David Lumley

David Lumley

Expert in Finance Transformation
Manuel Sevilla

Manuel Sevilla

Vice President, Chief Technology and Innovation Officer and Head of Alliances at Capgemini's Business Services
Manuel advises customers to move to a new world with radically faster time-to-market, new business models, new ecosystems and new customer expectations. He assists clients in embracing fields such as cloud computing, cloud-native technologies, artificial intelligence, blockchain, and DevOps to facilitate this transformation.
Anjali Pendlebury-Green

Anjali Pendlebury-Green

Global Head of the Intelligent Customer Operations Practice, Capgemini's Business Services
I am an expert in the field of HR Outsourcing and HR Transformation, specializing in delivering HR solutions that leverage global outsourcing platforms, leading edge technology, stack offers and process standardization. I have led award-winning HRO teams for large multinational companies with a special focus on the manufacturing sector.
Stephan Paolini

Stephan Paolini

Global Head of Intelligent People Operations – Business Services | Executive Vice-President
I help build solutions to accelerate implementation and provide change efficiency in complex environments. I go beyond operational performance to create renewed and collective social performance that successfully transforms organizations.

    Partners