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Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

In the new normal, banks need to create customer-centric business models and provide relevant experiences and offers to meet the customers’ changing needs. We help our clients achieve those goals and drive customer-first growth. We work with 8 out of the top 15 banks, and 9 out of the top 15 diversified financial companies, to help them reimagine their business, become data-driven open enterprises, and better equip themselves to meet evolving demands from the market, partners, and regulators.

Capital market firms, meanwhile, need to reduce structural, operational, and per-unit trade costs, introduce efficiencies, and invest in digital infrastructure, while meeting increasing regulatory obligations. We help our clients create efficient and responsible organizations, with digital innovation at their core, including business, product and regional eco-systems. And our holistic data, cloud, and analytics solutions enhance customer engagement, streamline operations, and ensure more effective risk management.

We put innovation at the center of everything we do, enabling banks and capital market firms to become agile, open, and intelligent – while helping them evolve into sustainable digital enterprises of the future.

Financial services top trends 2024

How will your organization navigate opportunities for success in the year ahead?

Temenos delivery partner of the year

Recognition for our investment in technology and complex projects delivery with enhanced client impact.

World Cloud Report 2023 – Financial Services

Is your cloud journey taking you where you need to go? Create business value in an innovation-powered future.

How wealth management firms can reshape client experiences

The lessons learned from Gen Z about client centricity in a digital world.

What we do

Asset managers are experiencing increased customer interest in ESG issues. They must also address new regulations prompted by DLT and AI/machine learning.

We can help you respond to these demands, capture new market opportunities, and create compelling yet cost-effective customer propositions.

Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

We help you transform your office operations front-to-back to make them future-ready, more profitable, and resilient.

You can monetize your assets and platforms, establish centers of excellence, and set up trade-as-a-service models to create new market opportunities.

Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

To create long-term value, banks must meet changing customer expectations and increase their market agility.

We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

Customer and industry dynamics for wealth management firms are transforming rapidly.

We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

Featured services

Customer first, banking and capital markets

Ready to unlock the power of customer-centricity?

Cloud for Financial Services

Unlock the full potential of your cloud investments.

Financial Crime Compliance and Risk Management

Don’t simply comply – stay ahead of the curve.

Sustainability for financial services

Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

Data-powered financial services

Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

Client stories

Building a green future for a global financial services leader

Achieving net-zero goals and meeting the requirements established by the Paris Agreement.

Payment provider accelerates cloud journey with data protection

Learn how they achieved both speed and security while creating a standardized platform for future success.

Unleashing the potential of omnichannel service: a real-world case

Discover how a leading Financial Services firm revolutionized their customer experience with next-gen technology.

Return on innovation: Winning in invisible banking at J.P. Morgan

How can wearable payments enable seamless experiences for resorts, gaming and beyond with a fashion-forward approach?

Expert perspectives

The fundamental link between AML and identity protection

Learn more about fraud risk management synergies.

The highest AML regulatory priorities

Expert perspectives post-ACAMS Hollywood Conference.

Tackling Transition to T+1 Capital Market Settlements

NelsonHall explores how Capgemini is helping clients meet the regulatory deadlines.

From shifting workloads to creating business value

A business-value-driven approach to cloud transformation programs

Cloud adoption: Leverage best practices for a DevSecOps pipeline

Cloud services are ubiquitous and software updates have increased exponentially.

Meet our experts

Sankar Krishnan

Sankar Krishnan

Digital Assets Head, Capgemini Financial Services
Ian Campos

Ian Campos

Executive Vice President, Financial Services; Global Domain Practices Leader, Capgemini Financial Services
Nilesh Vaidya

Nilesh Vaidya

Global Industry Head – Retail Banking & Wealth Management
Preetham Kamesh

Preetham Kamesh

Vice President, Capital Markets, Market Development, Financial Services
Gareth Wilson

Gareth Wilson

Executive Vice President – Head of UK Banking and Capital Markets

    Join the conversation on LinkedIn

    Connect with our experts and read the latest industry insights on our dedicated LinkedIn page

    The fundamental link between AML and identity protection

    Learn more about fraud risk management synergies.

    The highest AML regulatory priorities

    Expert perspectives post-ACAMS Hollywood Conference.

    Tackling Transition to T+1 Capital Market Settlements

    NelsonHall explores how Capgemini is helping clients meet the regulatory deadlines.

    From shifting workloads to creating business value

    A business-value-driven approach to cloud transformation programs

    Cloud adoption: Leverage best practices for a DevSecOps pipeline

    Cloud services are ubiquitous and software updates have increased exponentially.