Skip to Content

intelligent process automation

Unlock value by leveraging intelligent automation and a digitally augmented workforce.

Our Intelligent Process Automation offer leverages a unique and differentiating approach that encompasses an end-to-end perspective from ideation to production – enabling you to seek guidance on starting an automation journey, scale up operations, enjoy sustainable automation benefits, and pursue capability growth and innovation.

Powered by the “golden triangle” of robotic process automation, artificial intelligence, and smart analytics, our offer transforms your business to deliver increased workforce productivity, enhanced operational efficiency, improved customer satisfaction, increased revenue, and enhanced agility.

Intelligent process automation

Enabling you to seek guidance on starting an automation journey

    A financial services company uses intelligent automation to drive workforce management efficiency

    When a North American multinational financial services company decided to expand the scope of its workforce management (WFM) team

    Read more

      Connect your people with data to drive automation success at scale

      Capgemini’s Intelligent Process Automation enhances your business operations with automated, frictionless business processes and a digitally augmented workforce infused with robotic process automation, AI, and smart analytics to deliver an unprecedented level of self-service and end-to-end automation to your organization:

      • 40% reduction in people operations cost
      • 95% reduction in finance transaction time
      • 35% reduction in supply chain forecast error
      • 30% of customer queries automated
      Download factsheet

      Intelligent process automation

      Unlocking value

      What we do

      Intelligent Process Automation

      Build a digitally augmented workforce at scale by leveraging intelligent automation.

      Our Intelligent Process Automation solution puts your organization at the heart of all activities, stimulating the erosion of organizational silos around your front, middle, and back- office processes, resulting in the emergence of a new, borderless, highly-automated client-centric organization.
       
      This delivers a range of tangible outcomes to your business, including improved quality, increased workforce productivity, enhanced operational efficiency, improved client satisfaction, increased revenue, and enhanced agility.
       

      Download factsheet

      Data Labeling Services

      Deliver data at scale through leveraging frictionless end-to-end data labeling operations.

      Our Data Labeling Services leverage a low cost, frictionless data preparation process to deliver a high volume of AI-ready data, created or cleaned, labeled, and augmented with security, privacy, and scale-ready focus. This enables you drive accelerated development and implementation of AI solutions at scale through increased scalability, improved data quality, increased speed, enhanced flexibility, and reduced cost.

      Learn more

        Leader in the Everest IPA Solution Providers 2021

        Recognizing our strong technology capabilities, partner ecosystems, packaged solutions, reusable assets, and business process accelerators.

        FInd out more

        Leader in NelsonHall’s Intelligent Automation in Banking

        The report attributes Capgemini’s growth in the IA business to its broad range of services focused on consulting and implementation. 

        Find out more

        Leader: Avasant RadarViewTM for Intelligent Automation

        The report recognizes our consistent excellence across every key dimension covered by the report, and having a superior impact on the market.

        Find out more

          Research and insights

          Analyst view point

          Drive business operations transformation by augmenting your workforce
          Analyst view point

          An IDC perspective on Intelligent Process Automation
          Report

          Enterprises must beat down their process debt to help their humans achieve automation success

          When the entire enterprise is connected and processes are intelligently automated, organizations can innovate and to create lasting, sustainable value and tangible business outcomes.
          Data and AI

          Connecting intelligent automation and innovation in business

          Lalitha Kompella
          Oct 5, 2023
          Innovation Nation talks to Capgemini’s Lalitha Kompella about how AI, smart analytics, and Generative AI are underpinning intelligent, data-driven, and connected process automation to drive enterprise-wide transformation and enhanced outcomes for our clients.
          Enterprise management

          Driving enterprise transformation through AI-enabled process automation

          Lalitha Kompella
          Oct 5, 2023
          Business operations, Data and AI

          Applied AI – a gamechanger for business operations

          Preethi Sankaranarayanan
          Oct 5, 2023

          Meet our experts

          Marek Sowa

          Marek Sowa

          Data & AI for Enterprise Management leader
          Marek Sowa is head of Capgemini’s Intelligent Automation Offering & Innovation focused on adopting AI technologies into business services. He leverages the potential hidden in deep and machine learning to increase the speed, accuracy, and automation of processes. This helps clients to transform their business operations leveraging the combined power of AI and RPA to create working solutions that deliver real business value.