Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

In the new normal, banks need to create customer-centric business models and provide relevant experiences and offers to meet the customers’ changing needs. We help our clients achieve those goals and drive customer-first growth. We work with 8 out of the top 15 banks, and 9 out of the top 15 diversified financial companies, to help them reimagine their business, become data-driven open enterprises, and better equip themselves to meet evolving demands from the market, partners, and regulators.

Capital market firms, meanwhile, need to reduce structural, operational, and per-unit trade costs, introduce efficiencies, and invest in digital infrastructure, while meeting increasing regulatory obligations. We help our clients create efficient and responsible organizations, with digital innovation at their core, including business, product and regional eco-systems. And our holistic data, cloud, and analytics solutions enhance customer engagement, streamline operations, and ensure more effective risk management.

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      What we do

      Asset managers are experiencing increased customer interest in ESG issues. They must also address new regulations prompted by DLT and AI/machine learning.

      We can help you respond to these demands, capture new market opportunities, and create compelling yet cost-effective customer propositions.

      Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

      We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

      We help you transform your office operations front-to-back to make them future-ready, more profitable, and resilient.

      You can monetize your assets and platforms, establish centers of excellence, and set up trade-as-a-service models to create new market opportunities.

      Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

      We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

      To create long-term value, banks must meet changing customer expectations and increase their market agility.

      We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

      Customer and industry dynamics for wealth management firms are transforming rapidly.

      We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

      Sustainability for financial services

      Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

        Cloud for Financial Services

        Unlock the full potential of your cloud investments.

          Data-powered financial services

          Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

            Core Banking

            Transform the core for your digital future with our core banking modernization solutions.

              Decentralized futures

              Blockchain and other distributed ledger technologies (DLT) are at the heart of decentralized futures.

                Contact Center Transformation

                Create a sustainable, next generation contact center experience

                  Client stories

                  Building a green future for a global financial services leader

                  Achieving net-zero goals and meeting the requirements established by the Paris Agreement.

                    Payment provider accelerates cloud journey with data protection

                    Learn how they achieved both speed and security while creating a standardized platform for future success.

                      Unleashing the potential of omnichannel service: a real-world case

                      Discover how a leading Financial Services firm revolutionized their customer experience with next-gen technology.

                        Return on innovation: Winning in invisible banking at J.P. Morgan

                        How can wearable payments enable seamless experiences for resorts, gaming and beyond with a fashion-forward approach?

                          Expert perspectives

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