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intelligent process automation

Unlock value by leveraging intelligent automation and a digitally augmented workforce.

Our Intelligent Process Automation offer leverages a unique and differentiating approach that encompasses an end-to-end perspective from ideation to production – enabling you to seek guidance on starting an automation journey, scale up operations, enjoy sustainable automation benefits, and pursue capability growth and innovation.

Powered by the “golden triangle” of robotic process automation, artificial intelligence, and smart analytics, our offer transforms your business to deliver increased workforce productivity, enhanced operational efficiency, improved customer satisfaction, increased revenue, and enhanced agility.

Intelligent process automation

Unlocking value.

    A financial services company uses intelligent automation to drive workforce management efficiency

    When a North American multinational financial services company decided to expand the scope of its workforce management (WFM) team

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      Connect your people with data to drive automation success at scale

      Capgemini’s Intelligent Process Automation enhances your business operations with automated, frictionless business processes and a digitally augmented workforce infused with robotic process automation, AI, and smart analytics to deliver an unprecedented level of self-service and end-to-end automation to your organization:

      • 40% reduction in people operations cost
      • 95% reduction in finance transaction time
      • 35% reduction in supply chain forecast error
      • 30% of customer queries automated
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      Intelligent process automation

      enabling you to seek guidance on starting an automation journey

      What we do

      Intelligent Process Automation

      Build a digitally augmented workforce at scale by leveraging intelligent automation.

      Our Intelligent Process Automation solution puts your organization at the heart of all activities, stimulating the erosion of organizational silos around your front, middle, and back- office processes, resulting in the emergence of a new, borderless, highly-automated client-centric organization.
       
      This delivers a range of tangible outcomes to your business, including improved quality, increased workforce productivity, enhanced operational efficiency, improved client satisfaction, increased revenue, and enhanced agility.
       

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      Data Labeling Services

      Deliver data at scale through leveraging frictionless end-to-end data labeling operations.

      Our Data Labeling Services leverage a low cost, frictionless data preparation process to deliver a high volume of AI-ready data, created or cleaned, labeled, and augmented with security, privacy, and scale-ready focus. This enables you drive accelerated development and implementation of AI solutions at scale through increased scalability, improved data quality, increased speed, enhanced flexibility, and reduced cost.

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        Leader in the Everest IPA Solution Providers 2021

        Recognizing our strong technology capabilities, partner ecosystems, packaged solutions, reusable assets, and business process accelerators.

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        Leader in NelsonHall’s Intelligent Automation in Banking

        The report attributes Capgemini’s growth in the IA business to its broad range of services focused on consulting and implementation. 

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        Leader: Avasant RadarViewTM for Intelligent Automation

        The report recognizes our consistent excellence across every key dimension covered by the report, and having a superior impact on the market.

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          Research and insights

          Analyst view point

          Drive business operations transformation by augmenting your workforce
          Analyst view point

          An IDC perspective on Intelligent Process Automation
          Report

          Enterprises must beat down their process debt to help their humans achieve automation success

          Meet our experts

          Thomas Brun

          Thomas Brun

          VP and Community Lead (Capgemini Invent Denmark)
          Thomas has more than 25 years of experience from both consulting and industry roles. With that experience comes deep knowledge within business transformation, strategy, cybersecurity, governance, risk and compliance. He is a seasoned leader with proven track record in leading cross-functional teams to drive growth and optimize operations for organizations across industries. Thomas is also a member of the Danish Senior Management Team and the Capgemini Invent SweDFi leadership team.