Drivers, opportunities, and risks shaping the life insurance industry in 2023

Life insurance reinvention will continue in 2023 as the industry aims to ensure ongoing relevancy. Pushed by current geopolitical and financial challenges, life insurers remain hyper-focused on system modernization, digital transformation, and innovation to boost customer centricity.

Moreover, worldwide risk awareness sparked by the pandemic has encouraged carriers to personalize solutions and focus on bettering customer lives through financial wellness. We also anticipate firms to continue to invest in intelligent automation, omnichannel distribution, and cloud solutions.

Read Capgemini鈥檚鈥痳eport, Top Trends in Life Insurance 2023,鈥痶o learn about tactical and strategic initiatives carriers are undertaking鈥痶o ensure profitable growth and future readiness.