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Capgemini is recognized as a Leader in ISG Provider lens™ for Insurance ITO Services 2023 for both Europe and North America regions

21 Mar 2024

Capgemini announced that it has been recognized as a leader in ISG Provider LensTM report for Insurance ITO Services Europe and North America.

ISG Provider Lens is a report summarizing the global and regional trends in the insurance service industry. The report identified Capgemini as one of the leaders in Europe and North America regions for Insurance ITO services segment.

The report also underscored several strengths of Capgemini in EU region including:

Partner Ecosystem Strategy: In response to market demands for cost efficiency and agility, Capgemini plans to pursue a dual strategy: emphasizing verticalized cloud value propositions and collaborating with hyperscaler partners. To target the P&C and L&R sectors effectively, the firm aims to engage in joint marketing with core insurance system partners like Guidewire, Duckcreek, and Majesco, while also bolstering leadership through partnerships with low-code partners such as Mendix, Innoveo, and OutSystems.

Teams for Innovation and market entry: Capgemini Financial Services business division has a chief innovation officer tasked with creating, advancing, and providing innovative solutions to clients. They operate 16 Applied Innovation Exchange (AIE) labs globally.

Insurance thought leadership: The Capgemini Research Institute (CRI) publishes several research papers and global reports, including the World Insurance Report and the World InsurTech Report, allowing the company to gain traction with CXO and strategic thinkers among European insurers.

Whereas in North America, Capgemini boasts about its’ unique strengths like:

De-risking legacy: Streamlines insurers’ backend processes with modern technologies by leveraging a digital API wrapper

ADMnext’s automation-enabled services: This suite accelerates customers’ digital transformation, maximizes the value of the customer’s investment in new platforms enabling high speed delivery models

Capgemini Invent’s Consultancy-led approach is a key strength in bothNorth America and Europe. This consulting arm provides customized products and also addresses all aspects of the insurance value chain focusing on CXO-level concerns

Capgemini helps it’s European as well as North American insurance clients understand and navigate the challenges change brings, both for refining their strategies and redesigning their operations.

“Capgemini provides excellent insurance thought leadership backed by its ability to advance up the value chain through its solutions.”

Ashish Jhajharia, Lead Analyst, ISG

To download a copy of the report, Europe, North America

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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