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Intelligent business operations

We help you to transform your business operations – and deliver the Frictionless Enterprise.

The Frictionless Enterprise seamlessly connects processes and people, intelligently, as and when needed. It dynamically adapts to your organization’s circumstances to address every point of friction in your business operations. We have used this approach to enhance cohesion across our entire suite of products and services. This enables us to respond rapidly to your changing requirements and deliver specific business outcomes in a value-focused way. We help you detect, prevent, and overcome frictions, taking advantage of our latest thinking, organizational design, and intelligent solutions to provide truly effortless operations.

The Frictionless Enterprise

This special edition of Innovation Nation focuses on how we detect, prevent, and overcome frictions in business operations.

Success stories

    Discover our digital global enterprise model

    Our digital business transformation platform encompasses the tools and techniques for reshaping and streamlining your business processes.

    Discover Digital Twin

    Establish the foundations of frictionless transformation and continuous innovation with our digital twin solutions.

    Discover our ESOAR methodology

    A unique and straightforward transformation methodology.

    Discover our partners

    Our ecosystem of technology partners adds enhanced value to our clients.

      Analyst and advisor recognition

      Recognition for our work from leading market analysts and advisors.

        Industry awards

        Industry awards from the last three years for our work in Intelligent Business Operations.

          Meet our experts

          Helen Jensen

          Vice President, Capgemini Invent Sweden-Finland | Head of Insurance
          Helén is a Vice President at Capgemini Invent, Sweden & Finland, where she leads the insurance practice – a part of the global Capgemini Invent banking and insurance industry. She has over 25 years of experience in leading and managing transformation programs at insurance companies, banks and corporations. She has lead mergers from the beginning of the deal to the integration phase, run efficiency and development programs, and developed finance functions.

          Benny Karlsson

          Head of Intelligent Industry Capgemini Invent, Sweden & Finland

          Sari Tomperi

          Director, Capgemini Invent |Head of Employee Experience & HR, Sweden-Finland
          Sari has over 20 years of experience in leading organizations and transformations. She has worked with global companies and organizations in various industries e.g., to renew their strategies, operating models, organizational structures and processes, as well as company cultures, leadership and talent management portfolios and HR practicalities. She has a strong business acumen and passion for both people and numbers.

          Jaakko Lehtinen

          Director of Automation, AI & Analytics, Sogeti