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Shoptalk 2023


Unprecedented Disruption, Unparalleled Opportunity

Following the inspiring experience at Shoptalk US at the beginning of this year, Capgemini will be joining 185+ speakers at Shoptalk Europe 2023 to explore the challenges and opportunities facing retailers – from a business and customer perspective. As retailers compete in today’s dynamic marketplace, they need to future-proof their supply chain and meet consumer demands in a cost-effective and sustainable way. These are top-of-mind challenges that we’ll be tackling head-on at the event.

In 2023, many retailers face uncertainties such as transportation and raw material bottlenecks, which impact fulfilment, and geopolitical conflicts, which increase costs. Moreover, basket sizes remain the same, but fewer items are purchased. New technologies are also changing the foundations of the retail and shopping experience, creating a need for retailers to adapt quickly and build resilience.

Adapt to Compete and Unlock Channel Growth

At Shoptalk Europe 2023, we’ll discuss how retailers can integrate their supply chains for better fulfilment. This involves understanding consumer demand and achieving a condensed time window for fulfilment, as new global standards emerge. We’ll also explore how tapping into the ecosystem can create a sustainable platform for growth and how building omnichannel organizations can help retailers adapt and compete in the marketplace.

Connect with Capgemini at Shoptalk 2023

Fire-side chat session: Building an omnichannel organization

Join our Global Retail Lead Lindsey Mazza together with Katharina Sutch (The Lego Group), Kate Walsh (Pandora) and Florian Westerdahl (Lindex). We’ll be discussing the key strategies and technologies that are helping their organizations reinvent themselves for the #omnichannel world. 

Date: Wednesday, May 10, 2023
Time: 4:05 pm to 4:45 pm
The Teal Stage, Fira Gran Via, Barcelona

Fire-side chat session: Building resilience in global supply chains

Join Leigh Laramy, VP Supply Chain Strategy & Transformation, Capgemini Invent, on stage at Shoptalk Europe together with Peter Pernot-Day of Shein. Supply Chains are changing, but solutions are evolving just as fast. Learn how Shein is gaining insight into – and control over – their supply chains. 

Date: Thursday, May 11, 2023
Time: 3:50 pm to 4:30 pm
The Yellow Stage, Fira Gran Via, Barcelona

In this video, our Global Retail Lead, Lindsey Mazza, called out the top #RetailTrends of 2023. This is a year of tremendous disruption in retail, but the disruption also brings new opportunities for operational and strategic transformation.

Join the conversation at Shoptalk Europe and on our socials.

Expert perspectives

Explore further:

Redefining success: delivering against consumer expectations at speed and scale in the new era of connected commerce.

Reimagine the future of consumer products in the new era of connected commerce.

Meet our experts

Lindsey Mazza

Global Retail Lead, Capgemini
Lindsey is Capgemini’s Global Retail Lead. She is a retail thought leader and subject matter expert who specializes in shopper-centric, unified-channel commerce and innovation. With nearly 20 years’ experience in retail transformation, Lindsey has served some of the world’s largest retailers in analytics-enabled integrated planning and execution, from consumer demand to receipt.

Vince Crimaldi

Vice President
Vince Crimaldi is a leader in Capgemini’s Consumer Products, Retail, and Services (CPR&S) market unit leadership team, responsible for strategy development and industry-specific solutions for many of Capgemini’s largest Consumer Products, Retail, Distribution, Restaurant, Grocery, and Pharmacy clients. With more than 25 years of experience in designing and delivering transformational technology-based solutions, Vince has accomplished this in a global context, forming teams spanning the U.S, Europe, Asia, Australia, LATAM, and the Middle East, while working in various global markets within Europe and Asia.

Brandon Rael

Senior Manager, Business Enterprise Transformation
Brandon Rael is a trusted advisor with significant strategy, operational improvement, profit optimization, technology, and organizational change experience across the retail, wholesale, and consumer industries. Brandon has an exceptional track record of successfully leading complex digital business transformations, delivering significant EBITDA improvements, driving meaningful ROI, building high-performing teams, inspiring organizational change, and exceeding expectations. He has authored industry articles, is a regular podcast contributor, and is a Rethink Retail Top 100 Global Influencer and RetailWire Braintrust member.

Mayank Sharma

Vice President
Mayank is a Supply Chain Leader with expertise in driving supply chain transformations through use of digital solutions across planning, procurement, logistics, fulfilment, and sustainability. He has worked across Consulting, Operations and Technology giving him a well-rounded approach to identifying business transformation requirements and re-inventing supply chain operating models through performance-led technology transformations. At Capgemini, he is responsible for leading & growing Capgemini’s Supply Chain Practice for Consumer Goods, Retail and Distribution. Mayank brings unique experience of leading transformations as a consultant at Big 4 and at of leveraging digital solutions within e-commerce supply chain to drive end-to-end supply chain improvement.

Ted Levine

Executive Vice President
Ted is an Executive Vice President at Capgemini, serving as a Business Unit Managing Director. With over 26 years of experience at Capgemini, he has spent his career serving clients directly and delivering on some of the largest and most complex Digital and Technology Transformations. Serving across a multitude of industries from Consumer Products and Retail to Hospitality and across Capgemini’s services from management consulting to managed services. Ted believes strong partnerships can create powerful work environments and empowered communities. As a leader for leaders, he serves as the sponsor of Capgemini’s Account Executive Community, empowering customer-first partners across the organization.