Artificial intelligence with generative and agentic AI – the defining transformation of our time. ​

With the evolution of Gen AI and agentic AI, artificial intelligence (AI) is profoundly changing how organizations operate and create value. To compete, leaders in every sector around the globe are compelled to envision and implement AI–driven transformation.

The Resonance AI Framework by Capgemini provides a sequential approach to the conceptualization, structuring, and implementation of successful AI-driven transformation. It helps business leaders realize AI’s potential and achieve market leadership regardless of the industry. Anchored in transformation strategy, the Framework helps integrate operations and culture while accelerating AI value creation– to both transform today and build for tomorrow.   

The Resonance AI Framework is supported by the full breadth of Capgemini’s data and AI capabilities, services and solutions,  as well as a comprehensive, enterprise-ready generative AI and AI agents platform. Each of its components serves as a foundational element to help leaders embark on their AI transformation journey. 

AI transformation - Wave of AI Value

AI essentials

To access the transformative power of AI, organizations must establish ‘Intelligence-as-a-Service.’ That includes scalable infrastructure, advanced language models, and software with built-in AI capabilities in combination with an organization’s raw data. These provide the foundation to build, operate, and scale AI with real, enterprise-specific impact.


Adapting AI to an organization’s context requires the right enablers and guardrails to secure, govern, customize, and operationalize AI. Success hinges on the ability to empower an organization to scale AI while ensuring secure, ethical, and aligned organizational AI capabilities. 

Organizations adopt hybrid forms of collaboration by designing the clear roles and intuitive interactions that enable seamless collaboration between humans and AI. This mutual reliability and collaboration defines ‘human–AI chemistry’– the new alchemy of innovation and defining success factor in your AI journey. 

With the technological, governance and collaborative foundations in place, AI value creation is poised for acceleration across an organization, ready to deliver the operational efficiency, personized experiences, business reinvention and next frontier innovation that enable an organization to transform today and build for tomorrow. 

In the news

On July 7, 2025, we announced our plans to acquire leading digital-led business transformation and services company WNS to create a global leader in agentic AI-powered intelligent operations.

Capgemini to acquire WNS
Data and artificial intelligence

On July 3, 2025, we unveiled a strategic AI framework to turn enterprise ambition into measurable business impact.