INtelligent people Operations

Capgemini’s Hire-to-Retire HR Services put your people at the center of your HR value proposition, across your talent acquisition, HR administration, payroll, and HR analytics functions to deliver strong and sustainable value to your business.

By moving away from a process-centric approach to one that deploys digital platforms, our offer helps you deliver a frictionless experience for your employees, while transforming the way you address your talent and workforce challenges.

Our services include HR advisory and digital services, digital employee helpdesk, frictionless HR operations, digital learning, and knowledge services – and together drive a frictionless, “consumer-grade” employee experience, up to 40% increase in productivity, over 95% first contact resolution, and 30% less queries.

Capgemini’s Intelligent Learning Operations is a frictionless and comprehensive suite of quick-to-activate learning platforms and integrated service management.

It includes a digital content factory that designs, builds, curates, and delivers multi-modal content to learners; Intelligent Learning Operations, a next-generation business process-as-a-service (BPaaS) HR operation; next-generation learning platforms that support operations, content library and curation, and learner access delivered by Capgemini’s partnership ecosystem; and learning supply chain management, to make the most of your learning vendor value chain and deliver enhanced value.

Benefits include up to 50% efficiencies in learning operations, and savings of up to 40% in your cost-to-serve.