Deliver memorable end-to-end seamless experiences driven by Gen AI by combining the power of technologies.

The grocery sector is facing major headwinds. Companies need to deliver a great customer experience while having greater inventory visibility and profitability, and effectively managing fulfillment across all channels. And the sector wants to meet sustainability targets and increase margins by reducing overall food waste. It is a big ask.

Consumers are embracing the Gen AI-managed experience. According to a Capgemini Research Institute report, 66 percent of consumers surveyed said they are open to purchasing new products or services recommended by Gen AI and 55 percent said Gen AI technology enhanced their shopping experience.

Capgemini’s Industry Cloud for Grocers on Google Cloud delivers a connected grocery solution to help the sector transform challenges into opportunities. The magic is in the connected experience. From the moment customers walk into a store, they start interacting with smart carts that leverage Google computer vision models and custom software to enable a frictionless experience.

Google Cloud’s fully-managed, AI-ready analytics platform maximizes the value of data and is designed to be multi-engine, multi-format, and multi-cloud, so grocers can leverage the power of their information and customer interactions. This includes digital AI assistants, AI-powered dynamic pricing, and smarter forecasting and replenishment.

Working with Google Cloud, SAP, and other ecosystem partners, Capgemini’s connected grocery solution fundamentally allows grocery stores to offer a true omnichannel experience that satisfies both customers and the bottom line.

This is the future of retail – made possible today by Capgemini, Google, SAP, and our ecosystem partners.