CRM platform evaluation and selection

Choose the right CRM platform with conviction

Navigate Veeva, Salesforce, or other options using a strategic, platform-agnostic approach that aligns with your business.

With multiple CRM platforms available, choosing the right one is critical. Capgemini’s proven evaluation framework guides you through platform selection with clarity and objectivity. We weigh business goals, technical fit, user needs, and long-term scalability to help you select between Veeva, Salesforce, and others. Our approach is platform-agnostic and tailored to Life Sciences — so you get a solution that delivers value, not just features.