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People experience with ServiceNow

Joined-up employee experience services: Good for everyone (not just employees)

End-to-end employee experience solutions have been available for many years now. So, isn’t it time organizations did the same for its own?   Yes. (That’s what we thought too.)   Introducing Capgemini’s People Experience platform with ServiceNow. Integrated employee experience platform that boosts productivity, sales, profitability, customer favorability – and the feel-good factor for everyone on the team.   Which means everyone wins.

Why make life hard for people? Our people experience with ServiceNow offer brings disparate employee systems together, automating tasks through workflows and presenting a single user interface.

Client stories

      How we can help

      Transforming every aspect of the digital employee experience requires a wide range of skills and strengths, including consulting and business transformation services, sector knowledge, HR business process operations, and technology services. All these must be closely interconnected and tailored to support the needs not just of the business but the entire workforce – no matter who they are or what they do.

      Capgemini is a certified ServiceNow Elite Partner with a worldwide reach. Our approach is end to end, covering transformation, implementation and managed services across all IT, HR and customer workflows related to people, processes, technology, mindset, and culture. Onboarding, learning and development, internal comms, productivity, pastoral care, expenses, daily work,  IT/HR support and more – we build smart, integrated digital employee experience solutions that revolutionize the moments that matter to your workforce.

      Our intelligent, integrated approach to employee experience solutions delivers benefits across the organization:

      • For IT: efficient incident resolution, proactive problem management, self-service portal, automation, self-improving workflows, integration of disparate tools
      • For HR: efficient employee onboarding, employee self-service portal, automated HR processes, employee case management, analytics and reporting
      • For operations: cost savings, effective resource allocation, continuous improvement, contented workforce
      • For the workforce: everything in one place, anytime-anywhere accessibility, personalized service

      Why Capgemini?

      • ServiceNow Elite Partner
      • Services in over 160 countries, from 14 regional centers, supporting 20+ languages
      • 600+ ServiceNow delivered engagements across all major enterprise functions
      • 1700+ ServiceNow certified process consultants
      • 4000+ certifications and accreditations.

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      People experience living labs demos

      Meet our experts