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Adobe

Enriching end-customer brand experiences though data-driven insights.


Reimagine customer experience with Capgemini, an Adobe partner. Harness the power of Adobe, tapping into data and insights to elevate brand engagement.

Customers have always wanted products to be available, and competitively priced. But nowadays, they also want immersive experiences with variety, immediacy, and simplicity. They expect you to know how they like things, too. Thousands of people. Thousands of needs. All different. All constantly changing.

Platinum partnership

Elevate your customers’ experience with Capgemini and Adobe.

With Capgemini-Adobe joint offerings, you can create a customer experience that your customers will cherish, and drive lifetime brand engagement.

    Smartly transforms energy billing with new service

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      How we can help

      An Adobe Platinum Solution Partner, Capgemini will work with you to marry every aspect of a digital marketing solution – across every channel, and every technology, in the most effective way possible – harnessing the power of data and insights 

      Our joint solutions will empower your organization to streamline your campaigns from creation to launch and testing and everything in between. With no friction in your processes and nothing but satisfaction and happiness for your customers. 

      Commerce realized

      Working with Magento Commerce, we help businesses focus on their customers. It’s an all-round approach that covers commerce, content, sales, and service, viewing customer experience not just as a website transaction, but as the basis of a lasting relationship.

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      You may want more customers. Or to better understand those you already have. Or to personalize experiences across channels. You may even want to do all these. By connecting your marketing, you can build a better future.

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      Connecting CX with unified, trusted, and actionable customer data​ powered by Adobe Experience Platform Accelerate personalized and immersive customer experience through emotional connect using actionable data across marketing, sales, service, and commerce domains. 

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      Our sector expertise

      Technology isn’t one-size-fits-all. We work with Adobe to develop solutions for key industry sectors such as automotive, consumer products, retail and distribution, and financial services – and we make them specific to our clients’ needs.

      Awards and recognition

      2021 Adobe Partner of the Year, Digital Experience – EMEA

      This award recognizes the market leading solutions deployed at clients across EMEA with Adobe in key markets like France, UK, Germany, Nordics, Belgium, Italy, and Spain.

      Awards and recognition

      Expert perspectives

      Adobe

      Data-driven marketing insights are vital in this time of anxiety

      Neerav Vyas
      Mar 20, 2023

      Meet our experts

      Dheepak Ramnathan

      Senior Director & Adobe CoE Lead
      A seasoned digital leader with close to two decades of experience in Martech and Digital Experience Engineering areas. Dheepak heads the Adobe CoE for Capgemini Financial Services, specializing in GTM strategy design for data-driven digital customer experience and creating robust marketing propositions for Financial Services clientele.
      Lee Dempsey

      Lee Dempsey

      Principal and Capabilities Leader in Capgemini’s Digital Customer Experience (DCX) practice
      Sumit Uppal

      Sumit Uppal

      Head of Digital, North America, Capgemini
      Sumit heads the Digital practice for Financial Services in North America working with clients in Banking, Capital Markets, Insurance and Healthcare to support on Digital Transformation, Technology Strategy, Innovation and at scale digital delivery initiatives. He also leads the charter for Content & Digital Marketing globally to accelerate our efforts around the space with our strategic vendor partners. He is an intrapreneur and is passionate about incubating new digital capabilities / solutions which can accelerate digital transformation for his clients, also scaling them globally.
      Fernand Khousakoun – Our Expert

      Fernand Khousakoun

      VP – Commerce CoE Leader Europe, CJM Global Lead
      Fernand has 24 years of experience working with customers to improve the Customer experience.

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