Insurance

Change. That word captures the current state of the insurance industry in all markets, in all sectors.

Change driven by climate, technology, macro-economics, demographics, and geopolitics. Change that demands a response from industry participants to continue to grow, be profitable, be relevant, and in some sectors to stay solvent in the years to come. Change can be opportunity, for those who seize it.

Capgemini creates business value from change in the insurance industry. This is our specialty; this is what we do. We help our clients understand and navigate the challenges change brings, both for refining their strategies and redesigning their operations; we help our clients explore and seize change-driven opportunities across the insurance value chain, from distribution to claims management, from customer experiences to sophisticated underwriting.

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Property and casualty insurance

Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.<br><br>We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data and AI, intelligent automation, and partner ecosystems.

Life, annuities, and benefits

An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.<br><br>We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

Health insurance

Digitization of Healthcare is revolutionizing the ways in which care is delivered and paid for, continuously reshaping the value delivered.<br><br>We are empowering the advancement of care access, delivery, and quality, focusing on wellness and simplified & equitable healthcare ecosystem.

Featured services

Digital core for insurance

Are you ready to embrace the future of insurance? To get there, you’ll need a connected, digital core approach.

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    Sustainability for financial services

    Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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      Cloud for financial services

      Unlock the full potential of your cloud investments

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        Data-powered financial services

        Few organizations take full advantage of their data. At Capgemini, our goal is to help our clients become data masters.

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          Research and insights

          Point of view

          Setting the stage for tomorrow’s carriers and customers to thrive
          Point of view

          A customer-centric business model unlocks value for insurers
          Report

          Financial health grows with customer trust and advocacy
          Point of view

          Mission possible: propelling rapid transformation at scale
          Capgemini Research Institute

          Weathering the climate change storm: How insurers are moving towards risk resiliency

          capgemini-research-institute
          Point of view

          Guidewire cloud migration: Transitioning your core platform efficiently
          See all our insights on Insurance

          Client stories

          Capgemini supports Zurich Germany in accelerating a strategic IT transformation

          Zurich Germany accelerates its digital transformation with the introduction of agile collaboration models.

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            Connected insurance with customer-focused innovation at USAA

            Learn how USAA’s customer-focussed innovation strategy is driving the future of connected insurance.

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              Expert perspectives

              Cloud, Data and AI, Technology

              Driving innovation in financial services: Pega Infinity vs. Java EE solutions

              Dinesh Karanam
              Feb 15, 2024
              Business operations

              Navigating the new norms of retirement with the SECURE 2.0 Act

              Abhishek Singh
              Oct 25, 2023
              Business operations

              Rethinking cost optimization: From cutting corners to fueling growth

              Mark Standeaven
              Aug 22, 2023
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              Meet our experts

              Adam Denninger

              Adam Denninger

              Global Industry Leader, Insurance

              Shane Cassidy

              Executive Vice President, Financial Services; Insurance Business Unit Leader
              Shane is executive vice president and head of Capgemini’s Global Insurance Business Unit. He has been at the forefront of digital disruption and innovation for two decades, identifying and developing solutions to address market trends.

              Satish Weber

              Executive Vice President, Financial Services; Insurance Sales and Go To Market Leader
              Kiran-Boosam

              Kiran Boosam

              Vice President, Global Insurance Industry Strategy and Portfolio Leader, Capgemini Financial Services
              Kiran leads the global insurance strategy and portfolio for Capgemini Financial Services. A P&C and life insurance expert, he assesses industry dynamics and shapes innovative solutions for the Insurance CXOs, leveraging the power of the Capgemini Group, external ecosystems, and emerging technology.
              Samantha Chow

              Samantha Chow

              Global Head, Life Insurance, Annuities, and Benefits Leader, Capgemini Financial Services
              Samantha has over 20 years of experience in the L&A and A&H industries working for carriers in positions across the value chain, evaluating technology and consulting as an industry analyst, and leading the technology roadmap for policy administration systems.
              andrew-hood

              Andrew Hood

              Executive Vice President, Global Insurance Practice Head, Capgemini Financial Services

                Recognition

                2022 Partner Innovation Award for Cloud – Experience

                Explore why we achieved the 2022 Partner Innovation Award in the ‘Experience’ category for our work with Pensioenfonds Detailhandel

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                Partners

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